When opening a file in the mobile app it is saved locally on the phone. These files are not automatically deleted, so they can start to take a certain space on your phone.
In this article we explain how to clear these files from your phone.
How-To-Guide
Android
-
Open the system settings.
-
Select “Apps” and open the information of our mobile app.
-
Select the information of "Storage".
-
Here you can find the “Delete files” option.
Deleting the files will log you out of your account. This will not delete any message or files stored in the cloud, you can access them again after logging into your account.
iOS
-
Delete the app.
-
Download the app from the app store.
This will log you out of your account. But it will not delete any message or files stored in the cloud, you can access them again after logging into your account.