You can log in with your email and account password. Please note that you will need your separate encryption password to read end-to-end encrypted messages. If you log in for the very first time, please read the article Activate account.
If you have trouble logging in, read our support articles:
Login with correct password not possible
I have completed the registration but can not log in. What can I do?
Is it possible to log in to multiple devices?
How do I reset my password via the link in the email?
Why do I not receive an email message when I use the "reset password" option.
You can also log in using a device that is already logged in by scanning a QR code.
Instructions for Scanning the QR Code
Android/iOS
-
Tap the
icon in the top left to open the menu. -
Go to
Settings. -
Tap the
icon in the top right next to your name. -
Scan the displayed QR code and confirm the login.
Logging Out
You can log out of your account.
In the Web/Desktop Client
-
Click on the
icon in the bottom left. -
Click on “Sign out” in the “Client” section at the bottom left of the sidebar.
In iOS
-
Tap the
icon in the top left to open the menu. -
Go to
Settings in the top right next to your username. -
Scroll down and tap “Logout.”
In Android
-
Tap the
icon in the top left to open the menu. -
Go to
Settings in the top right next to your username. -
Tap “Log out” at the bottom.