Manage users

Users can only be managed in the organization settings in the web-/desktop application. Click on the symbol at the bottom left corner and select “Organization settings”.

In the section “User” you can click on a user to open their general overview.
There you can see the specific user information and you can open the following menu options by clicking on the symbol at the top right:

Edit

Here you can edit the name, the account validity, user role and assign contact groups for the selected user. Moreover you can add an external ID and input the additional information to the attributes set up by the administration

Generate PDF

Generates a registration document for the user. This is only relevant for users that are not yet activated.

Devices

Lists any device of the user with an active authorization. When logging out of a device it wil be deleted from this list.

Re-/deactivate users (only for registered users)

The user will be re-/deactivated. When deactivating a user they will be signed out of any device once they open the application and a sign in is only possible if the account is reactivated by the administration.

Resend invitation email (only for “not yet activated” users)

A pop-up will open where you can fill in an email adress to send the registration email to that adress.

Remove from organization

The user will be removed from your organization and will lose access to your contact book and channels. If this is the users only organization, the account will be logged out and completely deleted over night.