You can create conversations with individual users or add up to nine other users to a group conversation, provided you have the appropriate permissions to create conversations.
You cannot remove users from a group conversation or add them to it. If you want these features or want to communicate with more than nine other people, create a channel instead. For more information, see the article Create a channel
Most user roles have permission to create conversations. As an admin, you can grant permissions. For more information, see the article: Edit and create user roles.
In the web/desktop client
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Click on "
Chats”.
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Click on the
icon next to the term "Conversations".
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The "Create new conversation" view opens with a search field and a list of all users in your organization with whom you are allowed to communicate. Enter the name of the person you want to start a conversation with in the search field or search for the name in the list.
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Click on a name to add the user to the conversation.
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Once you have added all users, click on "Create conversation".
In iOS
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Tap the
menu.
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Tap on "
Chats."
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Select "Conversations" at the bottom.
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Tap the
icon in the top right corner.
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The "New conversation" view opens with a search field and a list of all users in your organization with whom you are allowed to communicate. Enter the name of the person you want to start a conversation with in the search field or search for the name in the list.
-
Tap on a name to add the user to the conversation.
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Once you have added all users, tap the check mark in the upper right corner.
In Android
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Tap on the
menu.
-
Tap on "
Chats."
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Select "Conversations" at the top or swipe left.
-
Tap the
icon at the bottom right.
-
The "New conversation" view opens with a search field and a list of all users in your organization with whom you are allowed to communicate. Enter the name of the person you want to start a conversation with in the search field or search for the name in the list.
-
Tap on a name to add the user to the conversation.
-
Once you have added all users, tap the check mark in the bottom right corner.