The article Remove channel members refers you to this article. If you want to edit the members of a contact group channel, you can only do so by editing the members of the contact group.
-
Click on the
icon at the bottom left and select "Organization settings." -
Select "Contact groups" (2nd from the top).
-
A list of all created contact groups will now be displayed. Go to the desired contact group and click on the icon.
-
Select "Edit contact group".
-
You can configure the following settings:
-
Change the name of the contact group: Click on the "Information" tab. Enter the new name in the "Name" text field.
-
Activate or deactivate contact group channel: Click on the "Information" tab. Check or uncheck the box next to "Create channel".
-
Add and remove users: Click on the "Manage members" tab. A list of users in the contact group will appear. Each name has a x to the right of each name that you can click to remove the user from the contact group. Below the members is a search field and a list of all users in your organization. Enter the name of a user you want to add to the contact group to search for them in the list. Click on a user in the list to add them to the contact group.
-
Restrict communication channels: Click on the "Communication path" tab. For an explanation of the communication channel settings, read the article Restrict communication paths between contact groups.
-
-
Click "Save" to save your changes.
Note: If you deactivate a contact group channel, the previous channel will be deleted and the data from the previous channel will not be restored even if you recreate a contact group channel!
When searching for users, remember not to replace letters such as "ä" or "ß" with "ae" or "ss". Instead, you can replace them with "a" or "s".