Manage channel join requests

For an encrypted channel, users who want to join the channel can send a join request. Channel managers can then decide whether to accept the users into the channel. They can also reject the join request.

The setting option for managing join requests is only visible if a user has already submitted a join request for the channel.

In the web/desktop client

  1. Click on the channel in which you want to manage join requests.

  1. Click on the Info.svg icon in the top right corner.

  1. The "Channel info" bar will appear on the right. Click on the " Person.Request.svg Membership requests" field.

  2. A list of all users who have requested to join the channel will appear. You can search the list using the search field. Move the cursor over the person whose join request you want to process.

  3. A check mark and an X will appear next to the name. Click on the check mark to grant access and click on the X to reject the request.

In iOS

  1. Tap the channel in which you want to process join requests.

  1. Tap the channel name at the top.

  1. Tap the " Person.Request.svg Requests for membership" field.

  1. A list of all users who have requested to join the channel will appear. If you want to search for a specific person, scroll down the list a little and a search field will appear at the top. There is a check mark and a cross to the right of each name. Tap the check mark to approve the request and tap the cross to reject it.

In Android

  1. Tap the channel where you want to manage join requests.

  1. Tap the channel name at the top.

  1. Tap the " Person.Request.svg Membership requests" field.

  1. A list of all users who have requested to join the channel will appear. If you want to search for a person, tap the Search.svg icon in the top right corner. To the right next to the name is a "Confirm" box and a cross. Tap "Confirm" to grant access and tap the cross to reject the request.