Delete a channel (Admin)

As an administrator, you can delete all channels in your organization.

Delete channels of type "Encrypted," "Password-protected," "Public," and "Organization-wide"

1. Click on "Settings".

2. Click on "Organization settings".

3. Under the heading "Channel settings", click "Channels".

4. Here you will find a list of all channels in your organization. You can search and filter the channel list.

5. Click on the icon on the right-hand side of the channel you want to delete.

6. A menu will appear. Select "Delete channel".

7. The "Delete channel" window will open, asking you to confirm. Click on "Delete channel" at the bottom right.

Delete contact group channels

Channels that were created as part of a contact group can only be deleted in the settings for that contact group.

1. Click on the icon in the lower left corner gear icon at the bottom left and select "Organization settings."

2. Select "Contact groups" (2nd from the top).

3. A list of all created contact groups will now be displayed. Go to the desired contact group and click on the icon.

4. Select "Edit contact group".

5. Press the "Create channel" button.

6. Click on "Save" to delete the contact group channel.

For more information, see the article Contact groups.