Breadcrumbs

Extend account membership

You may have been given a temporary account by your administration. Administrators can edit your account validity directly. Authorized users can generate a new 10-digit registration code with extended or unlimited validity, which you can use to extend your account validity. This article explains how to enter the generated registration key. For an explanation on how to create a registration key, read the article Invite/create new users | Invite users with a 10 digit registration key.

Please note that in addition to the account validity, user permissions are also overwritten with the registration key. When creating the key, inform your authorized user of your user permissions.

In the web/desktop client

  1. Click on Settings.

  1. Under the term "Account", click on " Company.svg Organizations".

  1. Click on the Navigation.Vertical.svg icon next to the organization where you have limited validity and have received a 10-digit registration code from an authorized user.

  2. Select "Extend Membership".

  1. Enter the registration key you received in the text field.

  1. Click "Check".

On iOS and Android

  1. Tap the menu_24dp_1F1F1F_FILL0_wght400_GRAD0_opsz24.svg menu in the top left corner.

  1. Tap the Settings.svg icon next to your username at the top.

  1. Tap the " Company.svg Organizations" button in the first block.

  1. Tap on the organization where you have limited validity and have received a 10-digit registration code from an authorized user.

  2. Tap “Extend Membership”.

  1. Enter the registration key you received in the text field.

  1. Tap "Extend" at the bottom.