User profile page

You can access the profile pages of individual users via your organization's contact book. Here you can see the status chosen by the user, additional information created by the administration, and you have the option to verify the user, initiate a conversation, and make voice and video calls, provided that the respective module has been activated by the administration.

In the web/desktop client

1. Click on the left sidebar .

2. The "Contacts" view opens. Here you will see a list of all users in your organization with whom you are allowed to communicate. You can search and filter the list.

3. Click on the user

4. Alternatively, you can access the profile page by clicking on the user's profile picture.

5. You have the following options:

   1. The profile picture, username, and status selected by the user are displayed.

   2. Message: Click the button to start a conversation or access an existing conversation.

   3. Audio call: Click the button to start an audio call.

   4. Video call: Click the button to start a video call.

   5. Verify: Click the button to display the user's public encryption key as text. Ask the user to display the key as text on their device under Settings > Encryption > Public Key fingerprint. If both texts match, click on "Verify contact." A green shield will appear in the upper left corner of the verified user's profile picture.

   6. Additional information about the organization, which is set up and entered by the administration, is displayed on the profile page. This could be the department in a company, for example.

In iOS

1. Tap the menu in the top right corner. menu in the upper right corner.

2. Tap on " Contacts."

3. The "Contacts" view opens. Here you will see a list of all users in your organization with whom you are allowed to communicate. You can search and filter the list.

4. Tap on the user to go to their profile page.

5. Alternatively, you can tap on the user name in a conversation and then tap on the "Contact" button.

6. You have the following options:

   1. The profile picture, username, user ID, and status selected by the user are displayed.

   2. Message: Tap the button to start a conversation or access an existing conversation.

   3. Audio call: Tap the button to start an audio call.

   4. Video call: Tap the button to start a video call.

   5. Verify: Tap the button to open a QR code scanner. Ask the user to display the QR code on their device under Settings > Encryption > Public Key fingerprint. Scan the QR code to verify the user. A green shield will then be displayed in the upper left corner of the verified user's profile picture.

   6. Additional information about the organization, which is set up and entered by the administration, is displayed on the profile page. This could be the department in a company, for example.

In Android

1. Tap the menu in the top right corner.

2. Tap on " Contacts."

3. The "Contacts" view opens. Here you will see a list of all users in your organization with whom you are allowed to communicate. You can search and filter the list.

4. Tap on the user to go to their profile page.

5. Alternatively, you can tap on the user name in a conversation and then tap on the "Contact" button.

6. You have the following options:

   1. Profile picture, username, and status selected by the user are displayed.

   2. Message: Tap the button to start a conversation or go to the conversation.

   3. Audio call: Tap the button to start an audio call.

   4. Video call: Tap the button to start a video call.

   5. Verify user: Tap the button to open a QR code scanner. Ask the user to display the QR code on their device under Settings > Encryption > Public Key fingerprint. Scan the QR code to verify the user. Afterwards, a green shield will appear in the upper left corner of the verified user's profile picture.

   6. Additional information about the organization, which is set up and entered by the administration, is displayed on the profile page. This could be the department in a company, for example.