Edit contact groups

The article Remove channel members refers you to this article. If you want to edit the members of a contact group channel, you can only do so by editing the members of the contact group.

  1. Click on the Settings.svg icon at the bottom left and select "Organization settings."

  2. Select "Contact groups" (2nd from the top).

  3. A list of all created contact groups will now be displayed. Go to the desired contact group and click on the icon.

  4. Select "Edit contact group".

  5. You can configure the following settings:

    1. Change the name of the contact group: Click on the "Information" tab. Enter the new name in the "Name" text field.

    2. Activate or deactivate contact group channel: Click on the "Information" tab. Check or uncheck the box next to "Create channel".

    3. Add and remove users: Click on the "Manage members" tab. A list of users in the contact group will appear. Each name has a x to the right of each name that you can click to remove the user from the contact group. Below the members is a search field and a list of all users in your organization. Enter the name of a user you want to add to the contact group to search for them in the list. Click on a user in the list to add them to the contact group.

    4. Restrict communication channels: Click on the "Communication path" tab. For an explanation of the communication channel settings, read the article Restrict communication paths between contact groups.

  6. Click "Save" to save your changes.

Note: If you deactivate a contact group channel, the previous channel will be deleted and the data from the previous channel will not be restored even if you recreate a contact group channel!

When searching for users, remember not to replace letters such as "ä" or "ß" with "ae" or "ss". Instead, you can replace them with "a" or "s".